What is a Virtual Phone Number?
A virtual phone number lets you talk to anyone around the world at any time using almost any internet-connected device. This is why online phone numbers are getting more popular. They offer flexible ways to communicate and provide a layer of privacy, which many professionals care about.
In this article, we will explain what a virtual phone number is, its many benefits, and how to get one for your business, including the possibility of getting a free one.
How a Virtual Phone Number Works
Virtual phone numbers are different from regular phone numbers linked to a landline or cell phone. These numbers are based in the cloud and connect to a phone number you already have. This is why using virtual phone numbers is also called cloud telephony.
Regular phone numbers are tied to specific devices like landlines or cell phones. Landlines make you stay in one place to get important calls. Cell phones are better because they move with you, but you still need to keep them with you. Virtual phone numbers let you stay connected whether you are at home or traveling the world. You are not tied to a specific place or device.
Voice over Internet Protocol (VoIP)
One way to get a virtual phone number is through a Voice over Internet Protocol (VoIP) service provider. These providers let you make and receive calls over the internet from anywhere. The only catch is that you need to be online to use this service. If the internet goes down, you can’t use your virtual phone number.
Benefits of Virtual Phone Numbers
Using a virtual phone number has many benefits, like easier contact options and more privacy. These benefits are discussed in detail below.
Communication on Multiple Devices
A big benefit of virtual phone numbers is that you can be reached no matter where you are. Providers like RingCentral and Google Voice let you communicate seamlessly with coworkers, employees, or clients across smartphones, tablets, laptops, and other internet-connected devices. This works whether you’re in the same building or on different continents.
As more people work remotely, businesses don’t have to worry about losing reliable communication. Virtual phone numbers help prevent missed calls by sending alerts to all connected devices. Even if you forget your phone but have your laptop, you are still reachable.
Cost-Effective for Small Businesses
A small business might spend less than a hundred dollars a month on a few phone lines with the right service. But as businesses grow and add more employees and locations, communication costs can increase. Virtual phone numbers can cut these costs by removing the need for expensive hardware. Depending on your plan, you might get at least one free virtual phone number. It’s often free to receive calls domestically, and affordable to take calls internationally.
For any business, a virtual phone number can be a budget-friendly solution.
Maintaining Privacy
Many people don’t like using their personal numbers for business. Virtual phone numbers can be linked to private numbers without compromising privacy. This is great for sole proprietors who want to keep their home numbers private.
Remote Work and Travel
According to a survey of 1,300 CEOs by KPMG in 2021, about 69% are moving towards a virtual workforce. As remote work becomes a part of business strategies, virtual communication tools like online phone numbers make sense.
Virtual phone numbers free you from staying in one location or holding onto one device to avoid missing important calls. This is helpful for remote companies and professionals who travel often.
Useful Integrations and Services
While you can use virtual phone services for free, upgrades often offer useful features for businesses. Common features include virtual receptionists, calendar integrations, voicemail (and transcription), online faxing, and team messaging.
You might also be able to integrate services like Microsoft 365, Canvas, Salesforce, and Zendesk. Some plans include teleconferencing features, making business communication more efficient.
How to Get a Virtual Phone Number
Getting an online number is easy. It usually involves signing up for a VoIP service. For example, Google Voice offers a free local number to anyone with a Google account, along with upgrades if you sign up through Workspace.
After choosing a service and creating your account, you can port an existing phone line or choose a new national number. Your plan might include toll-free numbers for your business or even vanity numbers. Since features vary by provider, look for service plans that match your needs and budget. For more information, check out our guide to the best VoIP services.
